Turnaround

All orders are shipped within 24-48 hours Monday - Friday 8am - 5pm.

Carriers


We use the following carriers to deliver our orders:

USPS
UPS
FedEx
DHL

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. 

Back Orders 

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Have a question or comment? Use the form below to send us a message or contact us by mail at:

Store Information

We'd love to hear from you - please use the form to send us your message or ideas. Or simply pop in for a cup of fresh tea and a cookie:

8808 Ave Dermentum, Onsectetur Adipiscing
Tortor Sagittis, CA 880986,
United States

Email: support@halothemes.com
Toll-free: 1-888-699-8900

Opening Hours:
Monday to Saturday: 9am - 10pm
Sundays: 10am - 6pm

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